Explore How We Handle Your Account Data
We collect details needed to create and protect your account, including your phone number, verification status, sign-in records and activity connected with the lobby. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive transaction status and reference details needed to
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match your account record; we do not ask for wallet passwords. Device details, browser signals and cookies help us identify unusual sign-in activity and remember selected settings. We keep records only for operational, dispute, security or legal needs, then remove or anonymise them when those needs
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end. You can ask what we hold, request a correction, or ask about removal through our support route. Certain requests may depend on local law, identity checks and records we must retain where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.